Terms of Service

These Terms govern your access to and use of The Digital Deck (the “Site”) and the digital products we sell. By accessing the Site, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree, do not use the Site. Consumer-protection laws in your country may give you rights that override anything in these Terms — where that happens, your statutory rights win. Regional riders at the end of this document set out the specific rights that apply to you.

1. Who we are

The Site and products are operated and supplied by Zeus (operating entity, ABN held on file). Contact: hello@thedigitaldeck.com.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or purchase our products. By using the Site you represent that you meet this requirement.

3. User accounts

Where the Site offers optional account creation, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us immediately at hello@thedigitaldeck.com of any unauthorised use.

4. Products and orders

• The Products are digital goods: templates, PDFs, Notion workspaces, prompt libraries, content packs, and similar downloadable or cloud-hosted assets.
• All orders are subject to acceptance. We reserve the right to refuse or cancel any order, including obvious pricing errors, and to refund in full before delivery.
• Prices are shown on the relevant product page in the displayed currency. Taxes (GST, VAT, sales tax) are calculated by our payment processor and shown before checkout.
• An order is accepted when we email you the download link. Delivery is by a time-limited download link valid for 24 hours; if it expires or never arrives, email us and we will resend it.
• You are responsible for supplying a working email address, for checking your spam folder, and for ensuring your device is compatible.

5. Payment and refunds

Payments are processed securely via Stripe. Because the Products are digital and delivered instantly, we do not offer refunds by default once the download link has been accessed. That default does not override any consumer-protection right in your jurisdiction — see the regional riders and our Refund Policy. Exceptions may be made at our sole discretion for technical issues preventing access.

6. Licence and intellectual property

Upon purchase, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Products for your personal or internal business use, unless a broader commercial licence is explicitly purchased. You may not:

• resell, redistribute, sublicence, or share the raw files;
• modify the Products for resale, or use them in a way that competes with us;
• use the Products to train AI/ML models intended to reproduce their contents;
• remove our branding where it is present as a credit or watermark on supplied assets that explicitly retain branding;
• attempt to access restricted areas of the Site, reverse-engineer it, or interfere with its operation.

All content on the Site and the Products remain our intellectual property or that of our licensors. Copyright © 2026 Zeus. Derivative works you create using the Products are yours. If you submit reviews, feedback, testimonials, or other user-generated content, you grant us a non-exclusive, royalty-free, worldwide licence to use it on the Site and in our marketing materials.

7. Prohibited conduct

You agree not to:

• violate any law or infringe third-party rights;
• use the Site for spam, malware, or any harmful purpose;
• share download links or raw files with others;
• attempt unauthorised access to our systems.

We may suspend access to a customer account that is being used to abuse the service.

8. Disclaimers and limitation of liability

Except as required by the consumer-protection laws described in the regional riders below, the Site and Products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted access or error-free downloads. We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data. Our total liability to you for all claims arising out of or in connection with the Products is capped at the amount you paid for the relevant Product in the 12 months before the claim arose, except for liability that cannot lawfully be limited (personal injury, death, fraud, consumer guarantees) — nothing in these Terms limits that.

9. Termination

We may suspend or terminate your account or access at any time for violations of these Terms, with or without notice. Surviving clauses (IP, licence scope, limitation of liability, governing law) continue after termination.

10. Governing law and dispute resolution

• Australia: governed by the law of New South Wales. The courts of New South Wales have non-exclusive jurisdiction.
• EU / EEA / UK: governed by the law of New South Wales, Australia, without prejudice to your non-excludable consumer rights in your home jurisdiction. You may bring proceedings in the courts of your habitual residence where applicable consumer law permits.
• United States: governed by the law of New South Wales, Australia. Disputes that cannot be resolved informally may, at our election, be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in a mutually-convenient venue or by video, with either party retaining the right to pursue qualifying claims in small-claims court. Class actions and class arbitration are waived to the extent permitted by law.

11. Changes to these Terms

We may update these Terms from time to time and will post any revised Terms here with the effective date. Continued use of the Site after changes constitutes acceptance. Existing orders are governed by the Terms in force when you placed the order.

12. Miscellaneous

If any provision is found unenforceable, the rest remains in force. These Terms (together with the Privacy Policy and Refund Policy) are the entire agreement between us on this subject. No waiver is implied from our failure to enforce a right. Legal notices may be served at hello@thedigitaldeck.com.

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Rider — Australia (Australian Consumer Law)

Our goods and services come with consumer guarantees that cannot be excluded under the Australian Consumer Law, including guarantees of acceptable quality, fitness for a disclosed purpose, and reasonable care and skill.

• For a major failure with the Product you are entitled to a refund or replacement, and compensation for any other reasonably foreseeable loss or damage.
• For a non-major failure, we may elect to repair or replace the Product.
• Nothing in clause 8 (Disclaimers and limitation of liability) limits any non-excludable consumer guarantee.
• You can also contact the ACCC at accc.gov.au.

Rider — European Union / EEA (Consumer Rights)

If you are a consumer in the EU/EEA, the following additional rights apply under the Consumer Rights Directive (2011/83/EU) and the Digital Content Directive (2019/770):

• 14-day right of withdrawal. For digital content supplied on a non-tangible medium, the right is lost once performance has begun with your express prior consent and acknowledgement that you lose the right. By ticking the “begin download now” box at checkout you provide that consent. If you have not downloaded the file you retain the 14-day right and may withdraw by email; we will refund within 14 days.
• Conformity. Digital content must match the description, be fit for ordinary purpose, and be updated as reasonably expected. If it does not conform you are entitled to have it brought into conformity, a proportionate price reduction, or a refund.
• ODR platform. You may use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Rider — United Kingdom (Consumer Rights Act 2015)

If you are a consumer in the UK, the Consumer Rights Act 2015 applies to our digital content. You are entitled to digital content that is of satisfactory quality, fit for a particular purpose you made known, and as described. Remedies include repair or replacement and, where that cannot cure the issue, a right to a price reduction or refund. The 14-day right of withdrawal mirrors the EU position above.

Rider — United States

• Arbitration and class-action waiver. See clause 10. You have 30 days from your first purchase to opt out of binding arbitration by emailing hello@thedigitaldeck.com with the subject line “Arbitration opt-out” and your order number.
• California. Under California Civil Code §1789.3, California users can contact the Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or at 1-800-952-5210.
• DMCA. To submit a notice of infringement email hello@thedigitaldeck.com with subject “DMCA notice” and the elements required by 17 U.S.C. §512(c)(3).